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Your privacy is important to us. This policy explains how MotorTrader Uganda collects, uses, and protects your personal information in compliance with Ugandan data protection laws.
MotorTrader Uganda complies with the Data Protection and Privacy Act, 2019 of Uganda. You have the right to access, correct, and request deletion of your personal data. This policy outlines how we exercise these rights.
MotorTrader Uganda ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website motortrader.co.ug, use our mobile application, or engage with our services.
MotorTrader Uganda is a premier product of the Katsha Group, with our headquarters at Plot 45, Acacia Avenue, Kololo, Kampala, Uganda. We are registered with the Uganda Registration Services Bureau (URSB) and comply with all applicable Ugandan laws, including the Data Protection and Privacy Act, 2019 and the Computer Misuse Act, 2011.
By using our platform, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.
We collect information you voluntarily provide when you:
This information may include:
| Information Type | Examples |
|---|---|
| Identity Information | Full name, username, profile picture |
| Contact Information | Email address, phone number, physical address |
| Vehicle Information | Vehicle details, photos, price, location |
| Financial Information | Payment details (processed securely by third-party providers) |
| Communication Data | Messages sent through our platform, emails, chat logs |
When you visit our platform, we automatically collect certain information, including:
We may receive information about you from third parties, including:
We use your information for the following purposes:
| Purpose | Description |
|---|---|
| Provide Services | To operate and maintain your account, process vehicle listings, facilitate communication between buyers and sellers |
| Improve Platform | To analyze usage patterns, enhance user experience, develop new features |
| Communications | To send service notifications, respond to inquiries, provide customer support |
| Marketing | To send promotional materials (with your consent), show relevant advertisements |
| Security | To detect and prevent fraud, unauthorized access, and other illegal activities |
| Legal Compliance | To comply with Ugandan laws and regulatory requirements |
Under the Data Protection and Privacy Act, 2019 of Uganda, we process your personal information based on the following legal grounds:
We have appointed a Data Protection Officer as required by Ugandan law. You can contact our DPO at dpo@motortrader.co.ug.
We may share your information in the following circumstances:
When you list a vehicle or contact a seller, certain information (name, contact details) is visible to other users to facilitate transactions.
We share information with third-party service providers who help us operate our business, including:
As part of the Katsha Group, we may share information with our parent company and sister companies (including WorldHost, DomainsUG, Katsha International Colleges) for internal business purposes, always in compliance with Ugandan data protection laws.
We may disclose your information if required by law, such as to comply with a subpoena or similar legal process, or to protect the rights, property, or safety of MotorTrader Uganda, our users, or others.
If MotorTrader Uganda or the Katsha Group is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
We implement appropriate technical and organizational measures to protect your personal information, including:
While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security practices.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
| Data Type | Retention Period |
|---|---|
| Account Information | Until account deletion + 30 days backup |
| Vehicle Listings | Duration of listing + 90 days for record-keeping |
| Transaction Records | 7 years (to comply with tax laws) |
| Communications | 2 years |
| Marketing Data | Until consent withdrawal |
Under the Data Protection and Privacy Act, 2019 of Uganda, you have the following rights:
To exercise these rights, please contact us at privacy@motortrader.co.ug. We will respond within 30 days as required by Ugandan law.
You also have the right to lodge a complaint with the Personal Data Protection Office (PDPO) of Uganda if you believe your data protection rights have been violated.
Our platform may contain links to third-party websites, including:
We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any information.
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
In Uganda, the legal age of majority is 18 years. Anyone under this age is not permitted to use our services without parental consent.
Your information may be transferred to and processed in countries other than Uganda, including South Africa (where our parent company Katsha Group has offices) and other jurisdictions where our service providers operate.
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. We will notify you of material changes by:
We encourage you to review this Privacy Policy periodically. Your continued use of our platform after changes constitutes acceptance of the revised policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
MotorTrader Uganda
Plot 45, Acacia Avenue
Kololo, Kampala
Uganda
Data Protection Officer: dpo@motortrader.co.ug
Privacy Inquiries: privacy@motortrader.co.ug
Phone: +256 312 123 456
You may also contact the Ugandan Personal Data Protection Office:
Personal Data Protection Office (PDPO)
Plot 3-5, George Street, Kampala
Email: info@pdpo.go.ug
Website: www.pdpo.go.ug
If you have any concerns about how we handle your personal information, please don't hesitate to reach out to our Data Protection Officer.
Response time: Within 5 business days
Get a PDF copy of our privacy policy for your records.
MotorTrader Uganda is committed to protecting your privacy in accordance with the Data Protection and Privacy Act, 2019 of Uganda.
